Privacy policy

This policy explains what information Trivo Digital (“Trivo Digital”, “we”, “us”) collects through this website, how we use it, and the choices you have. It applies to https://trivodigital.com.

Information we collect

Information you send us

When you use our contact form we collect what you enter: your name, email address, business name, website address, the service you are interested in and your message. Business name, website and service are optional.

If you email us, we receive your email address and whatever you include in the message.

Information collected automatically

Our website is hosted and protected by Cloudflare. Like any web host, Cloudflare processes technical details of each request, including your IP address, browser type, the pages requested and the time, in order to deliver the site and defend it against abuse.

Our contact form is processed by FormSubmit (formsubmit.co). When you send it, FormSubmit receives what you entered, forwards it to our inbox, and sends you a confirmation email. FormSubmit also receives technical details of the request, such as your IP address, so that it can filter spam.

Analytics

We do not currently use an analytics service on this site.

Cookies

We do not set cookies for advertising or tracking. Cloudflare may set cookies that are strictly necessary to keep the site secure, for example to tell genuine visitors apart from automated traffic.

How we use information

  • To reply to your enquiry and arrange a consultation.
  • To provide services you have asked for.
  • To keep the website secure and working properly.
  • To meet legal obligations.

We do not use what you send us for advertising, and we do not add you to a mailing list unless you ask us to.

How we share information

We share information only with service providers who help us run the website and our business, and only as far as they need it:

  • Cloudflare, for hosting and security.
  • FormSubmit, which forwards contact form messages to our inbox and sends you a confirmation email.
  • Our email provider, which stores our correspondence with you.

We may also disclose information when the law requires it, or as part of a merger or sale of the business, in which case this policy continues to apply to it.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Global Privacy Control and Do Not Track

We honor Global Privacy Control. When your browser sends that signal, we do not load any analytics for your visit. There is no agreed standard for the older “Do Not Track” setting, so we do not respond to it separately. We do not track visitors across other websites in either case.

How long we keep information

We keep enquiries and correspondence for as long as needed to respond to you and to maintain our business records, and delete them when they are no longer needed. You can ask us to delete yours sooner.

Your choices and rights

Depending on the state you live in, you may have the right to know what personal information we hold about you, to have it corrected or deleted, and to receive a copy of it. To make a request, email [email protected]. We may need to confirm your identity before acting, and we will not treat you differently for exercising these rights.

Security

The site is served only over an encrypted connection, and access to enquiries is limited to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for businesses and is not directed at children under 13. We do not knowingly collect personal information from children.

Visitors outside the United States

This website is intended for visitors in the United States. If you use it from another country, your information will be processed in the United States.

Changes to this policy

If we change this policy we will post the new version here and update the date at the top of the page.

Contact

Questions about this policy or your information can be sent to [email protected].